Turn Instagram & WhatsApp into your digital shop assistant
Friendly conversational systems built for florists and independent local retailers.
Our smart assistant gently welcomes your customers, shows them what's in stock, answers common questions, and takes down their order details automatically.
How Your Assistant Helps
Simple systems that save you hours of screen-time and protect your customer relationships.
Instant Catalogues
Customers instantly receive your latest collection, pricing, and ordering options straight inside Instagram DMs.
WhatsApp Care
Accept everyday enquiries, confirm delivery dates, and note customer preferences smoothly without getting distracted.
Friendly Reminders
Send sweet, automated check-ins for upcoming birthdays and anniversaries to your favorite repeat clients.
No Lost Messages
Keep your client orders neatly filed in one clear place instead of losing them in buried notification histories.
Like Having a Helper Who Never Sleeps
Unlike rigid, robotic messaging tools that frustrate people, our intelligent approach feels like a helpful employee sitting right behind the counter.
Feels Warm & Human
Your clients don't have to follow strict rules or click cold menus. They can talk normally, use casual phrases, or make typos. The system comfortably understands and guides them.
Get Your Evenings Back
When someone messages at 11 PM looking for anniversary gifts, the assistant welcomes them and saves the details safely. The sale is secured while you sleep or rest with family.
We Do All the Setup
You don't need to be a technology expert. You simply share your product lists, pricing, and photos with us, and we completely hand-craft, test, and launch the whole system for you.
Live Assistant Preview
Here is a look at exactly how smooth and natural a client conversation flows when ordering from your shop.
β’ Roses
β’ Tulips
β’ Mixed Bouquets
Please choose:
β’ Collection
β’ Local Delivery
Simple, Plain Pricing
No massive development contracts. Built specifically to fit independent storefront budgets.
Core Assistant Setup
Complete custom build and handover for your business
* Note: Maintenance fee excludes basic external software platform subscriptions, which you pay for directly (typically around Β£15-Β£30/mo depending on your message volume).
- βTop 20 Products Catalogue custom built into your DMs
- βAutomated Order Routing straight to your phone/system
- βFully Secure & Privacy Compliant β built to strict UK GDPR and US privacy standards to keep customer names and details completely protected
- βWe handle 100% of the tech connections & testing
Perfect For Neighborhood Shops
Tailored for local businesses who value community connection.
Our Mission At OrderFlow
We started OrderFlow Digital because we noticed independent store owners spending hours every day copy-pasting answers, texting out product details manually, and accidentally losing track of client details in busy messaging feeds.
Our philosophy is simple: technology should never feel cold, rigid, or confusing. We build gentle, welcoming assistants that protect your valuable personal time while serving your neighborhood beautifully, 24 hours a day.
Stop losing orders in your inbox
Let a smart helper organize browsing, handle order notes, and manage reminders flawlessly so you can step away from your screen.
Book a 10-Minute CallLetβs Form a Plan
No pushy sales pitches. Just a short, friendly talk to see if this matches your business style.